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Customer Service

Should you require information or help, please contact us by email or by phone and we will be happy to assist you.

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SHIPPING TIMES AND COSTS
  • Complimentary ground shipping within 1 to 7 business days
  • In-store collection available within 1 to 7 business days
  • Next-day and Express delivery options also available
  • Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items
  • See the delivery FAQs for details on shipping methods, costs and delivery times
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PAYMENT METHODS

Shella accepts the following payment methods:

  • Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.
  • Shella features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
  • PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.
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EXCHANGES, RETURNS AND REFUNDS

Items returned within 14 days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.

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Client service

OUR CONTACTS:

(413) 274-2074‬

bmnpmn@outlook.com

Delivery:

Free delivery all orders of $89 or more of eligible items across any product category qualify, in the U.S.,

Products will be issued from Amazon warehouse,Standard shipping (3-7 business days)

PAYMENTS:

Credit Card: Visa, MasterCard, Maestro, American Express, Paypal

RETUN POLICY:

You can return any item purchased within 30 days of the delivery date

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